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DISCLAIMER:  I am not a dog trainer.  This is advice based on my years of dog walking for dog walking only.  Not training advice.

dog playing with toy
Playing dog

As a professional dog walker in Seattle, I’ve had the opportunity to work with a wide range of dogs—from energetic puppies to more challenging dogs that may show signs of aggression. Whether you're walking dogs in bustling neighborhoods like Central District and Capitol Hill, or quieter spots like Madison Park, you’ll encounter dogs of all temperaments. And while lots of dogs are friendly and easy-going, there are always a few that exhibit signs of aggression or fear.  The one’s that take a little bit of work can often steal your heart most of all!


 1. Gather Information Before the First Meeting — Know the Dog’s History

 

Before you meet any dog, it’s essential to gather as much information as possible from the owner. This is especially important for dogs that may show aggressive tendencies. Dogs can behave differently in different environments, so understanding their history and typical behavior is crucial.

 

- Territorial Behavior: Some dogs may act more aggressive or territorial when they’re at home. In these cases, meeting the dog at their home may cause them stress or defensive behavior. Meeting in a neutral area, such as a nearby park, before heading to the home can often prevent unnecessary tension and help the dog feel more comfortable.

 

- Leash Aggression: On the flip side, some dogs may exhibit leash aggression but are perfectly friendly and calm at home. If this is the case, it might be better to meet the dog at their home and go for a walk around the neighborhood. This way, you can avoid triggering any negative responses.

 

By understanding a dog's unique behavior patterns before the first meeting, you can set yourself up for success and avoid any surprises that might occur during the walk.

 

 2. Avoid Direct Eye Contact — Especially If the Dog is Staring

 

One of the most important things I’ve learned in my time as a Seattle dog walker is that direct eye contact can be seen as a threat by many dogs. Dogs naturally communicate through body language, and staring directly into their eyes can be interpreted as a challenge, particularly by more anxious or territorial dogs.

 

If you meet a dog that’s staring at you, it’s best to avoid direct eye contact. Instead, glance away, keeping your posture relaxed. Avert your gaze and allow the dog to feel less threatened by your presence. This is especially important in Seattle's urban neighborhoods, where dogs may already be overstimulated by the hustle and bustle of city life.

 

 3. Never Reprimand a Growling Dog — It’s Communication

 

It’s natural for us humans to want to stop bad behavior when we hear growling, but growling is actually a form of communication, not a sign that the dog is being “bad.” Growling is an important tool that a dog uses to signal discomfort, anxiety, or fear. It’s their way of saying, “I’m not comfortable, please back off.”

 

As a dog walker, I’ve learned that never reprimanding a growling dog is key to ensuring a calm and safe interaction. Instead of reacting negatively, acknowledge the growl as valuable information. The dog is communicating that it may need more space or a different approach. Reprimanding the dog can escalate the situation, potentially leading to more serious aggression.

 

 4. Not All Dogs Are Food Motivated — High-Value Treats May Help

 

When working with dogs that are fearful or aggressive, it's tempting to use food as a way to win them over. However, not all dogs are food motivated—particularly those that are anxious or unsure of strangers. Some dogs simply may not take treats from you, especially if they are nervous or have not yet built trust.

 

If you're working with a dog that’s not responding to standard treats, high-value treats can make a big difference. Cheese, for example, is a treat that works for many dogs, even the ones who are not initially interested in food. It’s rich and smelly, which can entice even a nervous pup to take a bite.

 

However, don’t be discouraged if a dog doesn’t take a treat right away. It might take time for them to feel comfortable enough to accept food from you. Patience is key. Over time, once the dog begins to trust you, they will likely become more receptive to treats and may even start to see you as a positive figure who brings them something they enjoy.

 

 5. Be Mindful of Head Shyness — Go Under the Chin or Sideways

 

Another important consideration when meeting a dog that may be more fearful or aggressive is how you approach them physically. Many dogs are head-shy, meaning they don’t like their head touched, especially by strangers. Approaching a dog from above or over their head can make them feel trapped or threatened.

 

If the dog lowers its head or appears nervous, I’ve learned that it’s best to approach from the side or gently pet them under the chin. This feels less intrusive and allows the dog to maintain a sense of control. Avoid going directly over the head, as this can make the dog feel cornered or overwhelmed, particularly with shy dogs that are not yet familiar with you.

 

 6. Crate-Crashing: Give the Dog Space to Explore

 

When meeting a dog that’s aggressive or fearful in a crate, it’s important to give them the space to adjust on their own terms. If a dog is in a crate and showing signs of aggression or fear, unlocking the crate door and sitting down on the couch or the floor a short distance away is usually the best course of action. Allow the dog to approach you when they feel ready, giving them time to sniff and get comfortable with your presence.

 

If the dog feels cornered or overwhelmed, it could lead to more aggression or anxiety. By giving them space, the dog feels they have the choice to approach you when they are ready.

 

 7. Shy Dogs Need Time — Be Patient and Avoid Rushing the Process

 

Shy dogs, especially those with limited socialization, can take a long time to warm up to new people. In my years of dog walking in Seattle, I’ve encountered many dogs that are fearful of strangers or new situations. With these dogs, patience is crucial. They may not immediately be ready for a walk or even physical contact, and it’s important to respect their boundaries.

 

For shy dogs, it may take more than just one walk to build a rapport. Scheduling extra time during the initial visits—either sitting with the dog or doing a walk with the owner present—can help ease the dog into the new relationship. Over time, you’ll see the dog become more comfortable with your presence, but it’s important not to rush the process.

 

 8. Keep Nervous Energy at Bay — Dogs Pick Up on Your Emotions

 

Dogs are incredibly sensitive to human emotions, and nervous energy can translate to anxious behavior in dogs. If you're nervous about meeting an aggressive dog, the dog will often sense that anxiety and may become more reactive. Staying calm, confident, and patient is essential, especially in the presence of a nervous or aggressive dog.

 

If you're unsure about the dog's behavior, take a moment to gather your thoughts and project confidence. Avoid any abrupt movements, and be mindful of how the dog responds to your energy. If the dog feels calm from your presence, they’re more likely to mirror that feeling.

 

 9. Listen to the Owner — But Trust Your Instincts

 

Dog owners know their dogs better than anyone, but when it comes to handling aggressive or fearful dogs, it’s also important to trust your instincts as a dog walker. If an owner suggests a technique or behavior that makes you feel uncomfortable or unsafe, you have every right to express your concerns.

 

If the owner’s advice aligns with your knowledge and experience, take it into account, but always trust your own instincts and prioritize your safety. If the situation feels unsafe or you're uncertain about the dog's behavior, it’s always better to err on the side of caution and not take the dog out.

 

 Conclusion: Patience and Safety First

 

Handling aggressive or fearful dogs is part of the job for many professional dog walkers, but it’s not without its challenges. In Seattle, where dogs are often in busy, bustling environments, it’s essential to remain calm, stay patient, and adapt your approach based on the dog’s behavior and temperament. Whether you’re walking a dog in Green Lake Park, West Seattle, or through one of Seattle’s many dog-friendly neighborhoods, always be aware of the dog’s body language and the context of your interaction.

 

At Trails and Tails Dog Walking, we prioritize the safety and well-being of the dogs we walk, and we’re always committed to providing a calm, secure experience. If you’re a Seattle dog owner looking for professional dog walking services or need advice on handling aggressive dogs, don’t hesitate to reach out. With the right approach and a lot of patience, even the most challenging dogs can feel comfortable and secure.

 

How Thoughtful Policies Help Dog Walkers and Clients Build Long-Term Relationships: A Look Behind the Scenes at Trails and Tails Dog Walking

 

At Trails and Tails Dog Walking, we pride ourselves on creating policies that not only make life easier for our walkers, but also ensure our clients and their dogs receive the best possible experience. We know that a successful dog walking business isn’t just about offering great care for the dogs—it’s also about providing a supportive environment for our walkers, enabling them to stick with the job long-term.

 

Some of these policies may be easier for a company like ours to implement compared to an independent dog walker, but many of these strategies can still be adapted by individual walkers to create a more sustainable and organized business. Whether you're part of a dog walking team or an independent contractor, understanding the importance of policies that support both walkers and clients is key to building strong, long-lasting relationships. Here’s a closer look at the policies that help our dog walkers succeed and provide exceptional service to clients—and how they can help you, too.

 

Two brown dogs on leashes look back while walking on a leaf-covered sidewalk in autumn. Bright sunlight casts shadows.

 1. Using Time Windows to Optimize Scheduling and Ensure Consistency

 

At Trails and Tails Dog Walking, we know that flexibility is key—but so is structure. One of the most important policies we’ve implemented to help our walkers manage their time and ensure they aren’t over-scheduled is our time window policy.

 

While it may seem like everyone wants their walk at noon, the reality is that spreading out our walks throughout the day helps ensure that we can accommodate everyone while still providing excellent service. We use the following time windows:

 

- 9:00 AM – 12:00 PM

- 11:00 AM – 2:00 PM

- 12:00 PM – 3:00 PM

- 2:00 PM – 5:00 PM

 

This system allows us to optimize our walkers’ schedules, so we’re not constantly running behind or stressing about fitting in last-minute requests. Although we try to accommodate specific requests for timing, we don’t guarantee specific times, which means our walkers don’t get stuck with unrealistic expectations.

 

For independent dog walkers, implementing a similar time window system can help you streamline your schedule and avoid the stress of conflicting requests. It also ensures that you don’t have to rush from one dog to another or disappoint clients by being late.

 

 2. 48-Hour Cancellation Policy to Protect Walkers' Time

 

One challenge dog walkers face is last-minute cancellations that leave them with empty time slots. To prevent this, we have a 48-hour cancellation policy, which helps ensure that our walkers are compensated for their time and that we aren’t holding spots for clients who aren’t committed. This policy gives us the opportunity to plan accordingly and fill last-minute cancellations when possible.

 

For individual walkers, implementing a cancellation policy is just as important. By establishing clear boundaries around cancellations, you protect your time and income. As we’ve grown, we’ve found that this policy allows us to keep a steady flow of work while preventing unnecessary disruptions to our schedules.


 

Two dogs in blue jackets with yellow patterns sit on colorful autumn leaves. They look alert and curious, with leashes attached.
Seattle dog walking

 3. Requesting Additional Walks with Two Business Days’ Notice

 

We understand that life happens and sometimes our clients need extra walks. That’s why we ask for at least two business days’ notice when requesting additional walks. While we always try to accommodate last-minute requests when possible, we never guarantee it or respond in less than two business days. This helps us manage our schedules efficiently, especially as our client base grows.

 

For individual dog walkers, setting clear expectations around additional walk requests can help you avoid overbooking yourself and feeling rushed. If you’re available for last-minute requests, great—but if not, make sure your clients understand when they can expect a response.

 

 4. Stick to One Communication Platform to Stay Organized

 

One of the keys to maintaining smooth communication with both clients and walkers is using a single communication platform. At Trails and Tails Dog Walking, we use a system called Time to Pet, which allows us to track walks, manage invoicing, and communicate directly with both clients and management in one place. This eliminates the confusion of multiple communication channels (texts, emails, social media) and ensures that important messages don’t get lost in the shuffle.

 

For independent dog walkers, using a dedicated communication tool like Time to Pet. It ensures that you have one centralized place for tracking schedules and keeping in touch with clients, while allowing you to maintain a professional, streamlined approach to your business.

 

 5. Credit Card on File for Seamless Payments

 

To keep payments simple and secure, we require a credit card on file for all of our clients. We don’t accept cash, checks, or Venmo, which can sometimes create confusion or delay payments. By charging after the walk is completed, we reduce the need for pre-payment, but still ensure we get paid for our services. This system also helps us manage any cancellations or missed payments in a clear and efficient manner.

 

For independent dog walkers, setting up a payment system that ensures timely compensation is vital. If you’re not using a platform like Time to Pet, consider using invoicing tools like Square or QuickBooks to make payments easy for both you and your clients. Having a clear, automated payment process ensures you can focus more on walking dogs and less on chasing payments.

 

 6. Two Weeks’ Notice for Service Cancellations

 

To help our walkers maintain steady work and prevent last-minute disruptions, we ask that clients provide two weeks’ notice before canceling services, especially in the case of moving or other long-term changes. This gives our walkers time to adjust their schedules and fill their slots with new clients if necessary. It also reinforces the idea that, while we love what we do, dog walking is how our walkers make a living, and advanced notice helps everyone plan accordingly.

 

For independent dog walkers, setting expectations around cancellations is equally important. By encouraging clients to give as much notice as possible, you create stability in your schedule and avoid sudden gaps in income.

 

Brown dog on a leash stands in the snow, looking curious. Snowflakes dot its fur against a white snowy background.
Holiday dog walking

 7. Holiday and Weekend Rates for Walkers

 

To show our appreciation for our dog walkers working during busy holiday periods, we charge an extra $10 for walks on holidays, which goes directly to the walker. Similarly, we charge an additional $5 on weekends. We also send a reminder email to clients about holiday rates a week in advance, ensuring there are no surprises.

 

For individual walkers, this policy can help you make the most of peak times like holidays and weekends. Offering a higher rate for these busy times not only rewards you for your hard work but also ensures you’re compensated fairly for working during times when many people are off.

 

 8. Minimum of Two Recurring Walks Per Week

 

Perhaps the most crucial policy we have at Trails and Tails Dog Walking is requiring a minimum of two recurring walks per week. Post-COVID, we saw a surge in requests for sporadic, last-minute walks, which made it impossible to create a consistent schedule for our walkers. By setting this minimum, we ensure that our walkers have a steady stream of work each week, and we can better allocate resources and staff.

 

For independent walkers, this policy can be incredibly helpful for ensuring a steady income and minimizing the uncertainty of one-off walks. Encouraging clients to commit to regular schedules gives you the ability to plan your week more effectively and ensures that you can maintain a healthy work-life balance.

 

Conclusion: Long-Term Walkers with Thoughtful Policies

 

At Trails and Tails Dog Walking, our policies are designed to support both our walkers and our clients, creating an environment where everyone can thrive. By optimizing schedules, ensuring fair compensation, and setting clear expectations, we help our walkers maintain their passion for the job and deliver exceptional service to dogs and owners alike.

 

If you’re an independent dog walker, many of these practices can be adapted to suit your business. Whether it’s implementing time windows, setting a clear cancellation policy, or using a single communication platform, creating structure and consistency is key to building a sustainable, long-term dog walking business. At the end of the day, happy walkers mean happy dogs—and happy dogs mean happy clients!


Brown and white dog with a blue jacket, named Moose, stands on colorful autumn leaves, looking alert in a forest setting.
Rainy day dog walk

Dog walking in Seattle is one of the best ways to enjoy the city’s vibrant streets, parks, and scenic views. But as experienced dog walkers in Seattle, we know that it’s not always as peaceful as it seems. Whether you’re navigating busy city streets, encountering wildlife, or dealing with unpredictable people, there are several unexpected things that can happen on your dog’s walk. Being prepared is key to keeping your pup safe and happy.

 

Here are seven things to watch out for on your dog walks in Seattle, and how to handle them with confidence:

 

 1. Off-Leash Dogs: Don’t Assume They’re Friendly 

One of the most common surprises we encounter on Seattle dog walks is off-leash dogs. Many dog owners will say, “Oh, my dog is friendly!” while letting their dog run free, but this isn’t always the case. Just because a dog is off-leash doesn’t mean it’s friendly, and sometimes the dog you’re walking isn’t as dog-friendly as others might assume.

 

If you come across an off-leash dog and your dog is not friendly, be assertive! Politely but firmly let the other owner know that your dog isn’t comfortable with others. If the owner doesn’t call their dog back, you can raise your voice and say, “No!” to the approaching dog. It can feel awkward, but your dog’s safety is your priority.

 

If the other dog is getting too close and your pup is small enough to safely pick up, do so. If that’s not an option, try placing yourself between the two dogs to create some space. At this point, the other owner should hopefully leash their dog, but if not, don’t hesitate to walk away or take a different route.

 

 2. Kids: Unpredictable and Loud 

Kids can be unpredictable, and while not all dogs are bothered by them, many can get startled by loud noises, sudden movements, or excited children. Even if your dog generally likes kids, it’s important to assess how your pup behaves in different situations. For example, does the dog you’re walking tend to jump on children when excited?

 

At Trails & Tails, we always ask about a dog’s behavior around kids during our meet-and-greet process to ensure we understand how to handle these situations. If a child approaches, ideally they’ll ask permission first, but sometimes they’ll run up without warning. Be prepared to politely tell the child or their parent that your dog isn’t friendly with kids or that your dog tends to jump. If necessary, speed up your walk or change direction to avoid the situation.

 

 3. Puddles: A Muddy Situation 

Seattle’s weather means plenty of puddles—especially during the rainy season. Some dogs love to jump in puddles and splash around, which can lead to a messy, amped-up pup. While this may not be a major issue if you’re prepared with a towel, it can still add excitement to an otherwise calm walk.

 

Be sure to watch for puddles on your route. If your dog has a tendency to jump in them, it’s a good idea to stay alert and guide them around when possible. If you’re walking a dog who tends to get muddy, make sure you’re equipped to clean them off afterward.

 

 4. Ice: A Slippery Hazard 

Seattle doesn’t experience ice often, but when it does happen, it’s important to be extra cautious—especially on sidewalks and trails that haven’t been salted. Unstable footing on ice can be dangerous for both you and your dog. 

 

If you notice icy patches, especially on steeper, unsalted hills, take extra care to avoid slipping. For those rare icy days, we recommend having spikes or ice cleats on hand to improve traction. If your dog struggles on slippery surfaces, it may be a good idea to avoid certain areas or adjust your walking route to stay safe.

 

Greyhound wearing a red plaid coat stands in a snowy landscape. The dog looks alert, with a backdrop of blurred greenery.


 5. Prey Drive: Watch for Squirrels and Other Critters 

Many Seattle neighborhoods—like Capitol Hill, Madison Park, and South Lake Union—are crawling with bold squirrels, birds, and even the occasional rabbit. If your dog has a strong prey drive, the sight of these critters can trigger a strong reaction. Some dogs may freeze, while others might lunge at the sight of a squirrel or chase after a bird. 

 

Before heading out, it’s always a good idea to ask your dog walker about your dog’s prey drive. Does your pup freeze, lunge, or pull when they spot small animals? Knowing how your dog typically reacts can help you better prepare for these encounters. If a critter suddenly pops into view, having control over the situation can prevent an unexpected tug-of-war on the leash.

 

 6. “But I’m Good with Dogs!”: Dealing with Persistent People 

Another situation to watch for during dog walks in Seattle is when someone insists on approaching your dog despite being told otherwise. Sometimes, you’ll encounter people who believe they’re “good with dogs” and try to pet a dog who clearly isn’t friendly with strangers. While most people mean well, it’s important to maintain control of the situation and prioritize your dog’s safety.

 

If someone insists on approaching your dog despite your warnings, the best solution is to cross the street and avoid the situation as much as possible. If they continue to follow you, calmly but firmly explain that your dog is not friendly and that they should not approach. In extreme cases, you may need to be direct and say, “He will bite if you get closer—please stop.”

 

 7. Rolling Objects: Skateboards, Scooters, and More 

In a busy city like Seattle, you’ll often encounter rolling objects—skateboards, scooters, and even rolling coolers. While these items may seem harmless to most people, they can startle some dogs, especially if your dog is not accustomed to them. A sudden skateboard or scooter zipping past can easily cause your dog to lunge or react out of fear.

 

If you’re walking a dog who tends to get startled by rolling objects, be extra vigilant when navigating areas with skateboarders or scooters. The best way to handle these situations is to keep a safe distance from the rolling objects, or cross the street if necessary to avoid startling your pup. Being aware of your surroundings can help you prevent any sudden reactions.

 

 Conclusion: Stay Prepared for the Unexpected 

While dog walking in Seattle is a fun and rewarding experience, it’s essential to stay vigilant and prepared for the unexpected. From off-leash dogs and unpredictable kids to icy sidewalks and rolling objects, being aware of potential hazards can help keep your dog safe and make your walk more enjoyable.

 

At Trails & Tails Dog Walking, we’re committed to ensuring that every walk is a positive experience for both you and your dog. Our team is trained to handle these surprises with confidence and care, so you can rest assured that your pup is in good hands.

 

If you're looking for a reliable, professional dog walking service in Seattle that understands the ins and outs of city walks, Trails & Tails Dog Walking is here to help. Contact us today to learn more about our services and how we can make your dog’s walk a safe and enjoyable one!

 

WHERE WE SERVE
GET IN TOUCH
DOG WALK HOURS
Capitol Hill /  South Lake Union (SLU)  /  Central District  /  Madison Park  /  Madrona / Eastlake / Beacon Hill / Columbia City / Seward Park
​98122. 98102. 98109. 98112, 98122, 98118
(Outside of those areas still may be eligible. Please inquire.)

Mon - Fri: 9am - 5pm

(310) 569-3923

info@trailsandtailsdogwalking.com

601 E Roy St, Seattle WA 98102
 

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